Account Manager
Job description
- Serve as the primary relationship manager for assigned advertisers and agencies.
- Onboard brands and agencies onto the platform.
- Understand clients’ campaign objectives, target audiences, budgets and deliverables.
- Review campaign briefs before they go live.
- Ensure campaigns are correctly structured and communicated to creators.
- Support advertisers in selecting suitable creators.
- Monitor campaign progress and deliverables.
- Coordinate communication between advertisers, creators and internal teams.
- Resolve campaign-related issues and escalations.
- Track campaign performance and provide clients with updates.
- Prepare campaign reports and performance summaries.
- Identify opportunities for clients to run additional campaigns.
- Maintain strong relationships with key clients.
- Gather client feedback and communicate product improvement opportunities
